Frequently asked Questions ABOUT PRE-AUCTION

How can I get information on upcoming auctions?
Full listings of our auctions appear in local papers, specific to the auction location, under the auction section. You will find the real estate auctions that we conduct advertised under the auction section rather than the real estate section. Always remember to view our web site for upcoming auctions. We are also just a phone call away.

Can I see the pieces before the auction?
We recommend that you do. Depending on the auction and its location, Hands Auction exhibits items one day prior to sale date. Other auctions can be previewed two hours prior to auction time. The preview gives you an opportunity to see the pieces first hand and evaluate the condition for yourself or with the assistance of the auctioneer or any other specialist. Staff is available to help remove a piece from its container for closer inspection.

Is there an admission fee?
There is no charge to attend a preview or an auction.

Are there any Terms or Conditions at our auction?
The Terms and Conditions at Hands Auction are “the best in the world, cash or cheque”. If the auctioneer sells the item to be good check it over as soon as you buy it.

Frequently Asked Questions POST AUCTION

What is a Buyer’s Premium?
A buyer’s premium is a commission charged to the purchaser on the hammer price of the item purchased. The buyer’s premium is charged to cover pertinent expenses whether it be advertising &/or the auctioneer’s commission. Hands Auction uses a buyer’s premium only on certain pieces of real estate. We have never to-date used a buyer’s premium on any other item.

Do I have to pay taxes?
Provincial and Goods & Services Taxes are applicable in all cases. Exemption only applies if you have proof of a valid “Farm Use” licence or “Dealer’s licence”.

If I am a dealer, how do I register my resale number?
An Ontario Retail Sales Tax Purchase Exemption Certificate must be filled out and submitted to our cashier’s department or filled out at the aucton site.

How soon do I have to pay for my purchases?
Payment is due immediately following the auction or when you are ready to leave the auction.

Does Hands Auction take credit cards or any other payment?
Hands Auction does not accept credit cards. We accept personal cheques and cash only.

When can one pick up there purchases?
You can take your purchases straight home with you from the auction as long as we have received payment in full. A receipt will be issued to you.

Do you charge for storage?
All purchases should be picked up day of auction. If you need more time to make arrangements, please discuss the matter with the auctioneer.

Can Hands Auction arrange for delivery?
Hands Auction can provide “Movers” names in order for you to arrange pick up and delivery of your items.